Progress post-its: smart way to make progress visible
This week I facilitated a progress-focused session of a team of professionals from the municipality of Rotterdam. Facilitating such an unknown team in advance is often a bit exciting. You don't know who you're dealing with and you have no idea what they'll say or how they'll behave. But usually my sense of curiosity is greater than my nervousness. The reason for this is that I usually hear interesting and informative things from such a group. That was also the case that morning. Several interesting things were said that also made me think again. I will highlight one as an example.